Page 9 - Raritan SeaEra Owners Manual L318v1215

TROUBLESHOOTING
WARNING: HAZARD OF ELECTRIC SHOCK - Before beginning any work on the SeaEra, be sure that all
power to the unit has been turned off.
WARNING: HAZARD OF FLOODING - Make sure seacocks are in the CLOSED or OFF position before
working on toilet.
NOTE: The following information reflects the most probable causes and solutions to problems although not
every possible cause and solution is provided.
Any questions regarding servicing or operation of the SeaEra should be directed to our Technical Support Department
in Millville, NJ or Ft. Lauderdale, FL. Please have model and serial number available before calling.

PROBLEM POSSIBLE CAUSE SOLUTION
1. Poor pumpout, especially 1A. Clogged discharge line.
solids. 1A. Be sure discharge seacock is open. Clear line, remove
1B. Plumbing restrictions, bends and ells. clog.
1C. Clogged vents. 1B. Replumb to eliminate bends and ells. TROUBLESHOOTING
1D. Mineral buildup in hoses and fittings. 1C. Clean holding tank vent and vented loop vents
1E. Low voltage. 1D. Clean or replace affected parts. Replace hose if needed.
1E. Check voltage at toilet while toilet is running. If less
than nominal voltage of toilet (12, 24, or 32), check
condition of batteries and wire sizes. Check terminals
and wire connections for corrosion (heat at terminals
and junctions indicates a bad or corroded connection).
2. Poor water flow, especially 2A. Toilet not level. 2A. Raise rear of toilet; check with level.
at front of bowl (or no 2B. Restriction in intake line. 2B. Be sure seacock is open. Clear line-remove clog.
water flow). 2C. Pump sucking air. 2C. Check all connections from intake thru-hull to intake
pump to be sure no air leaks are present.
2D. Low voltage. 2D. See 1E, above.
2E. Clogged strainer. 2E. Remove or clear debris from strainer.
3. Foul odors from toilet area. 3A. “Marine life” lodged in rim of bowl. 3A. Remove and flush bowl with pressure hose to remove
all material. Install strainer in intake line to avoid
recurrence. Part# 163000
3B. Permeated discharge hose. 3B. Replace hose with Raritan sanitation hose (#SFH).
3C. Sewage remaining in discharge line. 3C. Flush toilet longer; replace hose if permeated; reroute
hose making a shorter run if possible.
4. Bowl fills while underway. 4A. Pressure buildup at seacocks. 4A. Close intake, then discharge seacock to determine
which is causing problem. If discharge, be sure the
vent or vented loop is clean. If intake, there is too
much pressure on seacock; contact Raritan Technical
Support.
5. Water leaking from under 5A. Leaking bowl gasket. 5A. Tighten (4) bowl mounting nuts (#1226B).
unit. 5B. Leak at shaft seal. 5B. Check seal and motor shaft.
5C. Leak from seal plate area. 5C. Check seal plate o-ring.
6. Erratic operation/sluggish 6A. Worn motor brushes. 6A. Return motor to factory for servicing or replacement.
running. 6B. Motor bearings damaged by seal leak. 6B. Return motor to factory for servicing or replacement.
6C. Low or inconsistent voltage. 6C. See 1E above.

Tip for Removing Intake Pump

Set screw must be loosened
with 1/8” hex key before
removing the intake pump
from motor
Plug
L318 v1215jlc 9